Shipping Policy
At LadyChicAccents.com, we strive to provide you with a seamless and efficient shipping experience. Please review our shipping policy to understand how your order will be processed and delivered.
1. Shipping Availability
- We ship to all 50 states within the United States and offer international shipping to select countries. To check if we ship to your specific location, please enter your shipping address during the checkout process.
2. Shipping Methods and Costs
- Standard Shipping (Domestic): For orders within the United States, we offer standard shipping. This option typically takes 3 - 7 business days to deliver. The shipping cost varies based on the weight and dimensions of your package. Orders over $50 qualify for free standard shipping.
- Express Shipping (Domestic): If you need your order faster, we offer express shipping options. Express shipping typically takes 1 - 2 business days to deliver. The cost for express shipping is calculated based on the weight and dimensions of your package.
- International Shipping: For international orders, shipping times may vary depending on the destination country. Generally, it takes 7 - 14 business days to deliver. However, please note that shipping times may be affected by customs clearance and other factors. The shipping cost for international orders is calculated based on the weight, dimensions, and destination of your package. Orders over $100 qualify for free international shipping.
3. Shipping Charges
- Shipping charges are calculated during the checkout process based on the shipping method you choose and the details of your order. You will see the exact shipping cost before finalizing your purchase.
4. Order Processing Time
- Most orders are processed within 1 - 2 business days. However, during peak seasons or high-demand periods, processing times may be slightly longer. Once your order is processed and shipped, you will receive a shipping confirmation email with a tracking number.
5. Tracking Your Order
- After your order has been shipped, you will receive a tracking number via email. You can use this number to track the progress of your delivery on the courier's website. If you have any questions about your order status or tracking information, please contact our customer service team.
6. Shipping Carriers
- We partner with reputable shipping carriers to ensure the safe and timely delivery of your order. The specific carrier used for your shipment may vary based on your location and the shipping method selected.
7. Delivery Location
- Please ensure that the shipping address you provide during checkout is accurate and complete. We are not responsible for any delays or issues resulting from incorrect or incomplete shipping addresses. If you need to update your shipping address after placing an order, please contact our customer service team as soon as possible.
8. Customs and Duties (International Orders)
- For international orders, you may be subject to import duties and taxes, which are levied once a shipment reaches your country. These charges are the responsibility of the recipient and are not included in the shipping cost. We recommend checking with your local customs office for more information on applicable duties and taxes.
9. Signature Requirement
- For orders with a high value or at the customer's request, we may require a signature upon delivery to ensure the safe receipt of your package. If no one is available to sign for the package, the carrier will leave a notice with instructions on how to arrange redelivery or pick up the package from a local facility.
10. Contact Us
If you have any questions or concerns about our shipping policy or the status of your order, please do not hesitate to contact our customer service team at:
- Company Name: AIDA FOD SERVICE SARL
- Address: 229 rue Saint-Honore, 75001, Paris
- Email: [email protected]
